LinguaPlay Advanced Limited
Committed to protecting your personal data
Last Reviewed: August 2026
1. Policy Statement
LinguaPlay Advanced Limited is an educational tutoring business providing language and academic tuition to learners of all ages. We recognise that all organisations have a responsibility to protect the personal information they handle. We are committed to operating in a way that respects your privacy and ensures your data is processed securely and legally. This policy sets out our commitments, the practical steps we take to fulfil them, and the responsibilities of everyone involved in our business regarding the data collected through our website contact form.
2. Scope
This policy applies to:
- All individuals who submit their personal data through the contact form on our website.
- All management, employees, self-employed, and contractors working for or on behalf of LinguaPlay Advanced Limited.
- Our digital and administrative operations.
3. Our Data Protection Commitments
3.1 Data Collection We only collect the personal information that you voluntarily submit to us when you fill out the contact form on our website. This typically includes your name, email address, phone number, and the contents of your message.
3.2 Purpose of Processing We will only use your information for the purpose it was provided: to answer your questions, respond to your inquiries, and provide you with relevant information regarding our tutoring services. Under the UK GDPR, our lawful basis for processing this information is Legitimate Interests (to respond to your direct business inquiries and provide requested information about our services).
3.3 Data Storage and Security We will maintain and manage our data and documentation digitally. We use efficient, secure cloud platforms and take appropriate technical measures to prevent unauthorised access, loss, or misuse of your personal data.
3.4 Data Sharing We will not sell, rent, or trade your personal information to any third parties for marketing purposes. We will only share your information if we are legally required to do so.
3.5 Data Retention We will manage email and file storage responsibly, archiving or deleting redundant data. Personal data collected via our website contact form is kept only for as long as is necessary to resolve your inquiry and maintain appropriate business records.
4. Compliance
LinguaPlay Advanced Limited will comply with all applicable legislation, regulations, and codes of practice relevant to our activities in England, specifically including:
- The UK General Data Protection Regulation (UK GDPR)
- The Data Protection Act 2018
We will monitor changes in relevant legislation and update our practices accordingly.
5. Responsibilities
The management of LinguaPlay Advanced Limited take overall responsibility for the implementation and review of this policy. In practice, responsibility is shared as follows:
| Who | Responsibility |
| Management | Approving and reviewing this policy; ensuring resources are available to meet commitments; leading by example. |
| All staff and tutors | Reading, understanding, and following this policy in their day-to-day activities; keeping customer data secure. |
| Office manager / administrator | Overseeing day-to-day data management, responding to contact form inquiries, and ensuring data is archived or deleted when no longer needed. |
| Contractors and self-employed tutors | Following this policy when working on behalf of LinguaPlay Advanced Limited. |
6. Your Rights (Data Subject Rights)
Under data protection law, you have rights regarding your personal information. To support this, we will ensure you can easily exercise your right to:
- Request access to the personal data we hold about you.
- Request that we correct any inaccurate or incomplete data.
- Request the deletion of your personal data when it is no longer necessary for us to keep it.
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data (www.ico.org.uk).
7. Communication
This policy will be:
- Made available to all management, staff, tutors, and contractors working with LinguaPlay Advanced Limited.
- Published on our website.
- Reviewed and reissued following any significant update.
8. Contact Us
If you have any questions about this policy or how we handle your personal data, please contact us at [email protected]